Booking a room is more than selecting two dates and clicking a button. Checking the details at the right time can save unnecessary back-and-forth, especially when you are travelling with family, attending an event or arriving on a late flight. Use this checklist whether you book directly with a hotel or through an authorised booking provider.
Step 1: Confirm your travel dates and time zone
Start by writing down the check-in and check-out dates in the local destination time zone. An overnight flight may arrive on the calendar day after departure. If you expect to reach the hotel very early or late, contact the hotel about its arrival policy rather than assuming the room will be ready at any hour. Do not forget to account for the number of nights rather than only the number of dates shown on a calendar.
Step 2: Enter your full guest count
Include adults and children according to the booking provider's prompts. If ages are requested, supply accurate ages: policies for children and extra bedding can be different from adult occupancy rules. For connecting rooms, additional beds or accessibility arrangements, seek direct written confirmation before treating a special request as guaranteed.
Step 3: Compare the real total cost
Review the final total, not just the lowest headline rate. Look for local taxes, service fees, breakfast inclusions, extra-guest charges and other mandatory costs identified at checkout. Note whether payment is required immediately, upon arrival or in instalments. The exact rate terms presented by the booking provider take precedence over general descriptions elsewhere on the site.
Step 4: Read cancellation and change conditions
Before confirming, check the last date for a free cancellation if one is offered, the time zone associated with any deadline, and the fees that may apply to a change or no-show. Promotional, discounted and prepaid bookings may have different conditions from flexible rates. If your flight plans are still uncertain, consider whether the extra flexibility is worth the difference in cost.
Step 5: Use a trustworthy payment path
Begin from the hotel's official website or another provider you know is authorised. Check the domain carefully before entering payment information and look for a secure connection. A padlock alone does not prove that a business is legitimate, so also confirm the property name, contact details, booking summary and any recipient of payment. Do not email card details or send them through an unexpected message.
Step 6: Save your reservation details
After completing the booking, keep the confirmation page or email, reservation reference, dates, guest names, room category, the amount paid and any balance due. Read the stated check-in requirements; some properties need an identification document at reception, but guests should avoid sending sensitive document images to unverified contacts in advance. If a confirmation does not arrive, contact the booking provider or hotel using a known official contact rather than paying twice immediately.
Step 7: Consider the journey from airport to hotel
Arrange transport based on the actual number of passengers and suitcases. Confirm your pickup location, expected meeting instructions and the hotel address. Traffic in southern Bali varies; leave extra room around flights, conferences and tours. If you are arriving very late, tell the hotel so your arrival can be planned according to its policies.
Direct booking at The Lerina Hotel
For The Lerina Hotel, the reservation form on our Booking page is provided through an external booking-engine integration. If the form is unavailable on your device or you want to clarify specific terms, reach the hotel using the official contact details shown below. The hotel can help identify the appropriate contact or booking channel, but availability and prices still need to be confirmed for your actual dates.