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Privacy Policy

Information about data submitted on this website and through our linked booking service.

This notice describes how visitors may share information when using the The Lerina Hotel website at thelerinahotelbali.com. The website connects guests with the hotel and an external booking engine. The exact data collected in a completed reservation may depend on that booking service's own forms and privacy notice.

Last updated: 30 October 2026.

Contact details

For privacy questions about the hotel's website or a direct enquiry, use [email protected] or call +62 361 773490. Published postal address: Jl. Bypass Ngurah Rai No.1001X, Nusa Dua, Badung, Bali, Indonesia.

Information you choose to send us

If you email or telephone the hotel, the details you provide may include your name, contact information and the contents of your enquiry. This information can be used to answer your request, communicate about a potential stay, or handle service questions. Avoid sending payment-card details or identity documents by ordinary email unless an authorised and secure method has been confirmed.

Reservation service

The Booking page includes a booking form loaded from a third-party booking-engine domain. That provider may receive details such as travel dates, guest information, booking preferences and transaction-related information when you use the form. Review the booking provider's notice and applicable terms shown during the reservation flow before sharing information or making payment. The hotel and booking provider may have different responsibilities for handling your data.

Cookies, analytics and advertising

The site's existing code includes analytics and marketing technologies as well as Google AdSense integration. Such technologies may access cookies, similar browser storage or device information subject to their settings and applicable consent requirements. You can manage many cookies in your browser settings. Depending on your location, you may also be offered consent choices by applicable website or advertising technologies.

For more information about Google's use of data on partner websites, see How Google uses information from sites or apps that use its services. For privacy information about the separate booking service, check that provider's materials within the live booking experience.

How information may be shared

Information necessary to process an enquiry or booking may be handled by the hotel and the services that support its website, email, analytics or reservations. Service providers involved in a reservation or enquiry may have their own privacy notices and retention practices. Please contact the hotel to ask how a particular enquiry has been handled. We do not ask guests to post personal information publicly on the website.

Your choices and requests

You can contact the hotel using the details above to ask about personal information provided in a direct enquiry. Requests relating to a booking handled by an external service may also need to be directed to that provider. Depending on applicable law, you may have rights to ask for access, correction, deletion or restrictions. Contact the hotel to request assistance and ask about any information that must be retained for legitimate or legal reasons.

Changes to this notice

Website features, service providers and privacy practices may change. The notice may be updated to reflect changes in how information is processed. Please refer to the updated date above.